Sales Associates
Whitehorse Home Hardware

Apply by E-mail

Posted: 01-09-2019

Closes: 01-23-2019

 

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#199.61

Description

At Whitehorse Home Hardware our sales associates are the welcoming faces that greet customers and provide them with a superior buying experience.

We're searching for a qualified sales associate to add to our team, and to provide the excellent customer service and support we're known for.

The ideal candidate should be an excellent communicator who has a knack for building relationships. With a keen eye on customer satisfaction, the sales associate answers questions, handles complaints, and maintains a clean, well-organized sales floor. You are the driving force behind new and ongoing sales opportunities — directly impacting our growth and success.

Objectives of this Role
• Provide superior customer service, placing heavy importance on brand experience and customer satisfaction
• Serve as the brand ambassador, developing and nurturing strong relationships with customers
• Learn customers' needs and wants and personalize purchase opportunities to address them
• Work as a team player, upholding company policies in all aspects of customer service and contributing to a positive working environment
• Daily and Monthly Responsibilities
• Assist in maintaining a clean and organized product floor, and ensure a welcoming, customer-friendly environment
• Maintain updated knowledge on current products, pricing, and promotions
• Manage transactions and purchases using cash registers and appropriate software systems
• Greet customers and provide them with purchasing options based on their needs and wants, demonstrating knowledge regarding the merchandise
• Follow through on an exceptional customer experience by presenting customers with product promotions and sale opportunities as identified through conversation
• Develop and implement cross-selling strategies for appropriate products
• Assist customers with returns and exchanges

Requirements

Skills and Qualifications
• Superior communication skills with customers and team
• Proven capabilities in a customer service or sales role
• Conscientious, professional appearance
• Positive attitude and self-motivated to win every customer

Preferred Qualifications
• Experience with customer
• Shift flexibility, including weekends

Contact Information: Megan Manion
Apply with resume:
By Email: megan.manion@homehardware.ca
In Person: 2281-2nd Ave.

 



Details

Positions open: 6
Hours per Week: 40
Wage: Determined on Employment - $15 +
Availability:

Full Time Part Time Days Evenings Weekends Permanent

Application Process

Applicants must include:
  • Resume

Apply to: Megan Manion
In Person:
2281 second Ave, Whitehorse, Yukon