Customer Service Representative

Looking for a great opportunity to work with the largest RV Dealer in the industry? 

Fraserway RV is Canada’s largest vertically integrated RV Company. We are industry leaders in selling, servicing and renting recreational vehicles throughout Canada and as a team do everything possible to ensure our customers’ vacation dreams are realized.

We're looking for qualified Customer Service Representative to join our Rentals Team. This is a Full Time, Seasonal position for our Whitehorse, YT Dealership.

The ideal candidate will also fit the employer brand well, meaning they must be Humble (emphasize team over self), Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words).

Job Responsibilities include but are not limited to:
• Meeting & Greeting customers
• Shuttling customers from/to hotels and the airport
• Walking customers through paperwork at pick up and drop off
• Demonstrating features of the RV (Truck Camper & Motorhomes) at pick up
• Checking in returning RVs, handling and solving customer complaints in a friendly manner
• Administrative tasks (cash reports, Questionnaires, prepare paperwork)
• Performs other duties as required

To be successful in this role, you must:
• Be a person of integrity and always make a positive contribution to your work environment
• Be reliable, punctual and hard-working
• Have excellent customer service and communication skills
• Have a friendly outgoing personality and love working with an international clientele
• Be fluent in English and German
• French speaking is considered an asset
• Be confident working in a fast-paced environment and meeting tight deadlines
• Care about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true
• Class 5 driver’s license is an asset (MUST SUBMIT DRIVERS ABSTRACT)
Your enthusiasm is infectious. You challenge the status quo. You go the extra mile to exceed customers’ expectations. You get things done the right way. You represent our brand with passion and pride. You are a team player…
If that describes you ...then our Company is the right fit for you and we want to hear from you!

We thank all candidates for applying; however, only those selected for an interview will be contacted.