Tow Truck Dispatcher

Overview

• English

• Secondary (high) school graduation certificate or equivalent experience

• 1 year to less than 2 years

• Repair and maintenance services
• Transportation

Responsibilities

• Light cleaning duties
• Maintain work records and logs
• Organize warehouse and work areas
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Assist with maintenance of communications equipment
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Maintain vehicle operator work records
• Operate computer-aided communications and dispatching equipment
• Operate radio equipment
• Receive requests for emergency assistance or service
• Record mileage, fuel use, repairs and other expenses
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

• 3-4 people

Experience and specialization

• Word processing software
• Electronic mail
• Operate GPS (Global Positioning System) and other navigation equipment
• Spreadsheet
• Internet
• MS Windows

• Tow truck
• Trucking
• Dispatcher

• Criminal record check

• Attention to detail
• Fast-paced environment
• Overtime required
• Repetitive tasks
• Work under pressure

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Benefits

• Health care plan