Employment Central - Tow Truck Dispatcher

Tow Truck Dispatcher

Capital Towing Services LTD



  • English

  • Secondary (high) school graduation certificate or equivalent experience

  • 1 year to less than 2 years

Work setting
  • Repair and maintenance services
  • Transportation


  • Light cleaning duties
  • Maintain work records and logs
  • Organize warehouse and work areas
  • Perform general office duties
  • Provide customer service
  • Advise vehicle operators of traffic and other problems
  • Assist with maintenance of communications equipment
  • Dispatch personnel according to schedules and work orders
  • Dispatch personnel as required by emergency situations
  • Maintain vehicle operator work records
  • Operate computer-aided communications and dispatching equipment
  • Operate radio equipment
  • Receive requests for emergency assistance or service
  • Record mileage, fuel use, repairs and other expenses
  • Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

  • 3-4 people

Experience and specialization

Computer and technology knowledge
  • Word processing software
  • Electronic mail
  • Operate GPS (Global Positioning System) and other navigation equipment
  • Spreadsheet
  • Internet
  • MS Windows

Service experience
  • Tow truck
  • Trucking
  • Dispatcher

Security and safety
  • Criminal record check

Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Repetitive tasks
  • Work under pressure

Personal suitability
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player


Health benefits
  • Health care plan

Employment Central is operated by Judy L Corley Consulting Inc. and is funded by Government of Yukon, Economic Development and Service Canada